- Updated On 05 May 2020
- 1 Minute To Read
Google is a anayltics tool lets you view website usage metrics such as conversions, traffic sources, bounce rates, exit percentages, and etc.
You can use Google Analytics with Document360 to know how your users are interacting with your knowledge base, which articles are being accessed the most, where your users are located, and etc.
To enable the Google Analytics integration, you will need a Google Analytics account and a Google Analytics ID. Note that you'll need administrative privileges on your Google Analtyics account to access the ID.
The Google Analytics integration is a premium feature available in Business, Enterprise, and Enterprise+ plans.
Setting up your Google Analytics Integration
- Login to Google Analytics using an account with admin permissions and copy your Google Analytics ID.
- Back in Document360, select Settings in the dashboard navbar, and then click Integrations.
- In Internal Integrations, click Add new integration.
- Click Google Analytics, enter a name and paste your Google Analytics ID.
- Click Add.